Apple iPhone 4: Top problems solved

Features Maggie Holland 17:09, 5 Jul 2011

From screen and signal issues to everything in between, we look at the most common issues iPhone 4 users are experiencing

The iPhone 4 is supposed to be the original superphone, the phone that everyone wants and the phone that can stand up to anything.

But what if something does go wrong?

We take a look at the top problems people encounter with the iPhone 4 and how to solve those problems.

Unfortunately, while Apple’s adverts may claim in answer to every question posed “There’s an app for that” this isn’t the case when it comes to playing detective as to how much battery life each of your applications is using at any given time. Gap in the market, much?

Some Apple haters have always said the device isn’t able to multitask properly. However, it really is. In fact, having multiple apps running in the background goes a long way to wearing your application out. Make sure you close them down when you're not using them.

Of course, turning functions such as Wi-Fi, location services, notifications off and entering Airplane Mode, as well as adjusting screen brightness and background levels will also help ensure you and your iPhone have long and happy times between charges. Steering clear of juice-hungry apps and ones that pull data down are also wise moves.

You could also invest in a battery booster case to cradle your iPhone in to keep the battery alive for longer. Though, at present, many of these cases are bulky and detract from the usability and aesthetics of the device in our honest opinion.

Some users have experienced battery drain after upgrading their software to 4.3. iPhone-tastic website offers some good advice as to how to overcome this issue.

It suggests you head to settings > enable restrictions > Enter four-digit passcode> Disable Ping settings.

Alternatively, the advice is to turn the device off then on again, and reset network settings in the general tab of your device.

The reality is, owning your iPhone 4 for a while, the battery will just get tired and start not charging fully as it once did as a young and youthful battery. However, you’ve normally got quite a lot of time with your new best friend before this happens.

Broken/dirty Screen
Many of us have had that sinking feeling where you’re a bit tipsy and your iPhone flies out of your hand for no apparent reason. There’s usually a sharp intake of breath before you check the damage, then a deep sign of relief when you realise your device is scratch free.

Of course, not all of us are so lucky, all of the time. So what to do if your iPhone 4 does crack up quite literally? If you pop into an Apple store they’ll usually fix it for you – be warned though you might get charged quite a bit.

There are non-Apple affiliated places that will also claim to fix the screen for a much lesser rate, but we can’t vouch for such places so users do so at their own risk and on the understanding it most likely invalidates any Apple warranty they have.

Screen protectors are a great invention, but if you’ve just dropped your iPhone and hadn’t already put one on, it would be a bit like closing the stable door after the horse has bolted.

If your issue is one more of colour than of breakage, there might be better news for you. Some iPhone 4s have reportedly been purchased with a slightly yellow tinge. Back post-launch, Apple suggested this was a glue that had not completely dried during the manufacturing process and it would dry out of its own accord and right itself soon enough.

So, the answer here, if you’ve just bought your device is to be patient. If your iPhone 4 still looks a bit jaundiced after a few weeks, take it back to the store and ask for a new one.

Death grip/signal issues
It was an ironic and not exactly good PR move when Apple launched the iPhone 4 to much fanfare last year, only for users not to be able to use it to make calls and such like thanks to signal dropping out. The name death grip was soon coined to describe what others now affectionately refer back to as antenna gate.

The initial word from Steve Jobs et all was that users should hold their iPhones in a certain way. Those holding their phone upside down or against their nose rather than their mouths have probably got bigger issues to deal with rather than just a non-working device. For the majority of users, holding their phone as you normally do, the death grip issues were more than a little frustrating. 

Disqus - noscript

i have an iphone 4 for only about 20 days and all of a sudden it turns off for no reason at all, the only way i can get it to work again i to sync it but it says there is enough battery there. I have taken it back to the shop and they need to send it away but i cant really do that because i need to use it. any ideas on what has happend to it or has this happend to anyone else?

my phone keeps randomly dying and now all i can see is a faint blue backlight - if i ring my number from another phone its ringing but is not showing on my phone :( please help :(

I have had my iphone 4 for about 2 months. All of a sudden is shut off for no reason. Battery life is 50%+ so does not seem to be the issue. My son, daughter & husband all have the same phone & never experienced this issue. &#13
Anyone out there in the Know?

i have an iphone4 using for 1 week! all of sudden it shut off without notice. maybe cause of battery life.then i plug in the charge. BUT! the back ground is shows 'IOS6" slide for congfigure! plug to itune...why this happen!??i do connect to itune but it nothing happen! please email me the the answer at

I have a iphone 4 I put it on a docking station and the screen went purple with lines across then went blank and won't turn on can anyone help with what's wrong with it please

I just have Iphone 4 for four weeks as a company phone (fortunately), so far network issue when my old nokia pick the network with no problems Iphone doesn't, sounds once working then suddenly stop working for all the time I have it, but today sounds work perfect as it should :) wifi doesn't work. I think apple is typical US company focused on profit not on customer, the customer is the least important in the business. If I can leave one advise on here PEOPLE DON'T BY IPHONE IT IS CRAP

i have an iPhone 4 about 1 year problem is daily 5-6 time re-start & hung some time vibration 5-6 hour noon stop that means when battery charge nil vibration stop
Pls ans by mail

I've had my iPhone for a year now on orange and my contract has just ran out so I got anothe one with orange and it constantly says no service I tried the sim in my friends phone and it worked but not in mine so it's obviously a fault with the phone does anyone know what ?

all of a sudden whenever anyone rings me my I phone 4 will go straight to voicemail
have I have reset twice which solves the problem but reverts back
any ideas anyone please

even i face d same problem :(

My iphone4 appears to have frozen. A text message came through and is on the screen but I cannot get into the phone to reply. It will not switch off. Although there is 96% battery life left I have tried charging it and it will not accept charge. I have also tried ringing it, again nothing happens.
Can you help?

my incoming calls go straight to ans phone = how can I change this

I have a iphone 4 the battery life is full but automatically shut off for no reason and continuesly vibrate and got extremely hot. Then i tried to press the Home button together with the Power button but nothings happened.

Sponsored Links