Reboxed is a UK-based refurbished phone and tech specialist, promising savings of up to 40% on iPhone and Samsung phones. But is it legit? Let’s find out
TL;DR – Is Reboxed Any Good?
- Why Refurbished?: Cheaper, better for the environment, and no long contracts.
- Reboxed Highlights:
- Rigorous testing: 70+ point inspection and a 12-month warranty (industry-leading).
- My iPhone: Looked brand new, performed flawlessly, and cost way less than buying new.
- Why Trust Reboxed?: Competitive pricing (up to 40% cheaper), great customer service, and a massive selection of devices.
✅ If you want a phone that looks and works like new without paying full price, Reboxed is probably the best option in the UK right now.
Regular readers will know I’m a huge fan of refurbished tech. It’s better for the planet, it’s cheaper, and—most importantly—it keeps you away from those insane contract plans, letting you buy your phone outright for a much more manageable price.
Here’s our pick of the best refurbished phones to buy right now
Recently, Reboxed got in touch and sent me a
So, how does it compare to other refurb retailers? Spoiler: It’s really good.
Packaging: Not Your Typical Brown Box Experience
If you’ve bought refurbished tech before, you know the drill—ugly brown shipping box, some random third-party charger, and not much else.
Most people accept it because, hey, the phone’s the main thing, right? But if, like me, you’re a stickler for the details, you’ll appreciate a company that puts in the extra effort.
Reboxed absolutely nails this. My iPhone 12 mini arrived in a beautifully designed, fully branded box—none of that brown box nonsense in sight.
Inside, I found a phone holder, a charging cable (sadly, no plug), a SIM card removal tool, and even a display cleaner. Everything was snugly packed and looked amazing.
The box itself is plastered with Reboxed’s branding and messaging about sustainability, which really drives home their mission. It’s a small touch, but it makes a big difference.
The Phone: My Refurbished iPhone 12 Mini
Now for the main event—the phone itself.
As soon as I opened the box, I was blown away. My iPhone 12 mini was in pristine condition.
No scratches, no scuffs, no dents. It looked brand new. If it had arrived in an official Apple box, I’d have believed it was fresh off the factory line.
Setting it up was just as smooth. I logged in with my Apple ID, synced my data, and was off to the races.
The screen was bright and sharp (gotta love those smaller OLED panels), and the phone worked flawlessly during the two weeks I tested it.
Honestly, it performed like any other new iPhone.
Given the price—around £500 for the “Great” condition model—it’s a total no-brainer.
You’re getting premium Apple hardware at a fraction of the cost. Plus, no two-year contract chains you to a carrier.
Want a different phone next year? Go for it. You’ve got the freedom to upgrade whenever you want.
Reboxed’s Quality Grading: What You Need to Know
One of the things I love about Reboxed is how transparent they are about their quality grading system. Here’s a quick breakdown:
Premium: Looks and feels brand new.
- Great: Minor signs of use, but still in excellent condition.
- Good: Light scratches visible up close.
- Fair: Moderate wear with visible scratches and scuffs.
- Value: Noticeable cosmetic issues but fully functional.
Testing & Warranty: Reboxed vs. the Competition
Reboxed uses its proprietary TechCheck Process—a 70+ point inspection that covers every inch of the device, inside and out.
For context, Gazelle (a big refurb retailer in the U.S.) only does a 30-point test, so Reboxed is way ahead of the curve.
Every phone also comes with a 12-month warranty and a 30-day money-back guarantee. That’s practically unheard of in the refurb space.
Most places give you 30 or 90 days tops. The warranty alone makes Reboxed a standout option.
Why Refurbished Phones Are Worth It
If you’re new to refurbished tech, here’s the deal: a refurbished phone isn’t the same as a used phone.
Used phones are sold “as is,” usually on sites like Facebook Marketplace or eBay, and come with all the wear and tear (and potential problems) of their previous life.
Refurbished phones, on the other hand, are tested, repaired (if needed), and cleaned up to work like new. Sometimes they’ve barely been used.
Other times they’ve been returned because of a fault or seized from a customer who didn’t pay their contract. Either way, they’re inspected and guaranteed to work perfectly.
Sure, you might have to settle for a slightly older model—like an iPhone 12 instead of the iPhone 13—but the savings make it a no-brainer. And honestly, the difference between the two? Practically negligible.
Is Reboxed Legit?
Absolutely. I’ve used plenty of refurbished retailers over the years, and Reboxed is up there with the best. From their slick packaging to their competitive pricing (phones up to 40% cheaper than new) and industry-leading 12-month warranty, they’ve nailed it.
They also have a massive inventory, covering all of Apple’s iPhones, Samsung phones, AirPods, and even Apple Watches. Whether you’re looking for a recent model or something a little older, Reboxed probably has it.
✅ If you want a phone that looks and works like new without paying full price, Reboxed is probably the best option in the UK right now.
The Bottom Line
Refurbished phones are the smarter choice—for your wallet, for the planet, and for your freedom from long-term contracts.
And if you’re going to go refurbished, Reboxed is a stellar option in the UK. They’ve thought of everything, from presentation to performance, and their warranty and testing process are second to none.
So, if you’re in the market for a refurbished phone, start with Reboxed. You’ll save money, feel good about your purchase, and still get a device that looks and works like new.
Reboxed FAQs / Things To Keep In Mind
Is Reboxed Genuine?
Answer: Yes, Reboxed is a legitimate company specializing in refurbished phones and other electronics. They boast a strong customer satisfaction record with a 4.1 rating on Trustpilot and numerous positive reviews. Customers can feel confident due to Reboxed’s 12-month warranty and 30-day return policy on products.
Where is Reboxed Based?
Answer: Reboxed is based in the United Kingdom. Their headquarters are located in London, and they operate a warehouse in Kent. This strategic location supports their operations and service delivery across the UK.
Which Site is Best for Refurbished iPhones?
Answer: While opinions may vary, Reboxed positions itself as a top contender for the best site for refurbished iPhones in the UK. They offer competitive prices, high-quality products, and exceptional customer service. Additionally, they provide a diverse selection of models and colors to cater to various customer preferences.
Is it Safe to Buy a Refurbished Phone from Reboxed?
Answer: Yes, purchasing a refurbished phone from Reboxed is generally considered safe. The company is known for its thorough testing and grading of each phone, ensuring they meet high standards. They also commit to using genuine parts and accessories, enhancing the reliability of their refurbished devices. Furthermore, Reboxed offers a secure payment system and a transparent grading system, adding to the trustworthiness of their service.
Who Owns Reboxed?
Answer: Reboxed was founded in 2020 by Phil Kemish and Matt Thorne, entrepreneurs passionate about environmentalism. Their mission is to reduce electronic waste and contribute to environmental sustainability. The company is supported by a team of experts and partners, working collaboratively to run and grow the business.
