Tello Mobile Phones: What’s Available To Buy Right Now?

Here’s everything you need to know about all the phones you can currently buy from Tello Mobile, and which ones are the best options right now

Tello currently has over 1 million subscribers, and that number is growing. Why? Simple: its prepaid plans are transparent and straightforward, with no hidden fees lurking in the fine print. This makes Tello an attractive option for those keen on keeping their phone bills in check and avoiding surprises.

Tello Mobile offers a blend of personalization, cost-effectiveness, and customer-centric service that you simply do not get with the bigger carriers and this makes it a smart choice for savvy phone users.

But what if you want to get both your plan and your phone from Tello – what’re your options as of right now? Let’s dig in and find out…

Tello’s Phone Offerings

As you can see in the table above, Tello does not carry a lot of new, high-end phones. Instead, it is firmly focused on mid-range and budget phones. It does have iPhones but you’re limited to older models like the iPhone 11 and iPhone 13 – and they’re refurbished too. 

For users looking for value for money, any one of these Moto phones is going to fit the bill, with the Moto G Stylus being the most premium of the bunch. 

For slightly more high-end users, or those that favor things like advanced camera modules, go with the Pixel 7 or the Pixel 7 Pro. Neither are the latest models, that’d be the Pixel 8 and Pixel 8 Pro. Need more performance? The iPhone 13, Pixel 7 and the Pixel 7 Pro are the most potent phones Tello sells. 

What About Compatibility?

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Tello stands out for its compatibility with an extensive array of unlocked devices, catering to both Android and iOS users. To ensure a seamless transition, Tello’s website features a handy IMEI checker, allowing you to quickly confirm if your device is Tello-ready.

Additionally, for those looking to continue using their current phone, Tello offers a BYOD (bring your own device) service. All you need to do is sign up to get a SIM card sent out to you.

Bottomline? If your phone can run 4G and is unlocked – or locked to T-Mobile – it’ll run on Tello’s mobile services. Tello also supports eSIM, so if you have a phone that supports eSIM, switching to Tello is even simpler. We have a dedicated guide all about how to do this, so check that out for more information.

Plans and Features

Tello’s plans are customizable and flexible, allowing customers to choose the amount of high-speed data, talk minutes, and text messages they need. Tello offers unlimited talk and text on all plans, and customers can add data as needed. The company also offers a range of international calling options.

Pricing and Value

Tello’s plans are priced competitively, with prices starting at just $5 per month for the Economy Plan, which includes 100 minutes, unlimited texting, and no data. Tello’s Build Your Own Plan feature allows customers to create a plan that fits their needs and budget. Tello also offers free shipping on SIM card (for plans priced above $14.)

Network and Coverage

Tello operates on the T-Mobile network, which provides solid coverage across the United States. Tello’s coverage map shows 4G LTE/5G coverage in most areas, and the company offers mobile hotspot tethering on all plans.

Additional Services and Support

Tello offers a range of additional services and support options, including a referral program that rewards customers for referring friends and family. The company also provides customer support via phone, email, and chat, and has earned positive reviews for its customer service. Tello’s website provides a range of resources and information for customers, including a FAQ section and a blog with helpful tips and information.

Is Tello Highly Rated By Its Customers?

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When it comes to customer satisfaction, Tello Mobile shines with predominantly favorable feedback from its users. Here’s a closer look at what makes Tello stand out in the customer experience arena:

User Reviews and Ratings:

• High Trustpilot Score: Tello boasts an impressive 4.6-star rating out of 5 on Trustpilot, gathered from over 10.000 reviews.
• Customer Praise: Many users commend Tello for its cost-effective plans, solid coverage, and outstanding customer service.
• Areas of Concern: Some users have noted challenges, such as slower data speeds and occasional hiccups while transferring their phone numbers.

Customer Support and Service:

• Accessible Support Channels: Tello offers customer support through phone, email, and live chat, ensuring users can reach out through their preferred method.
• Positive Service Feedback: Customers frequently highlight the support team’s friendliness, expertise, and prompt responses.
• Self-Help Resources: Tello’s website includes a comprehensive help center with informative articles and FAQs for quick, self-guided problem-solving.

Managing Plans and Switching Ease:

• User-Friendly Plan Management: Tello makes it straightforward to switch or renew plans. Users can manage their plans effortlessly via Tello’s website or mobile app.
• Customization Options: The “Build Your Own Plan” feature is a significant draw, offering the flexibility to tailor plans to specific user needs.

Referral and Loyalty Incentives:

• Rewarding Referral Program: Tello’s referral scheme rewards users with Tello Dollars for every successful referral, which can be used for future plan payments or phone purchases.
• Perks for Loyalty: Tello values loyalty, providing regular promotions and discounts to customers who renew their plans promptly.