Tello Mobile Phones: What’s Available To Buy Right Now?

Here’s everything you need to know about all the phones you can currently buy from Tello Mobile, and which ones are the best options right now

TL;DR: Tello’s Phone Lineup (20240 📱

Here’s everything you need to know about all the phones you can currently buy from Tello Mobile.

  • Budget-Friendly Focus: Tello’s all about mid-range and budget phones, less about the latest high-end models.
  • iPhones? Yes, but Older: Only got older models like iPhone 11 & 13, and yep, they’re refurbished. 🍏
  • Android Fans Rejoice: A bunch of affordable Motorola options:
    • Motorola G Play 2023 – $169 (New) 💵
    • Motorola G Power 2021 – Was $169, Now $149 (Refurbished) 🔋
    • Motorola Moto G 5G – $199 (Refurbished) 🌐
    • Motorola Moto G 5G 2023 – $249 (New) 🆕
    • Motorola Moto G Stylus 5G 2023 – $399 (New) ✍️
    • Motorola Moto G Pure – Was $159, Now $139 (New) 💧
  • Best Value: Moto phones are great for the price, with Moto G Stylus as the top pick. 💰
  • Want Something Fancy?: Check out Pixel 7 or Pixel 7 Pro for advanced features like better cameras. 📸 Not the latest (that’s Pixel 8), but still powerful. 🚀
  • Need Performance?: iPhone 13, Pixel 7, and Pixel 7 Pro are your go-to at Tello. 💪🏼

Tello currently has over 1 million subscribers, and that number is growing. Why? Simple: its prepaid plans are transparent and straightforward, with no hidden fees lurking in the fine print. This makes Tello an attractive option for those keen on keeping their phone bills in check and avoiding surprises.

Tello Mobile offers a blend of personalization, cost-effectiveness, and customer-centric service that you simply do not get with the bigger carriers and this makes it a smart choice for savvy phone users.

But what if you want to get both your plan and your phone from Tello – what’re your options as of right now? Let’s dig in and find out…

Tello’s Phone Offerings

Phone ModelConditionOriginal PriceDiscounted Price
Apple iPhone 11Certified Refurbished Grade A$399
Apple iPhone 12Certified Pre-Owned$489$459
Apple iPhone 12 MiniCertified Refurbished Grade A$459
Apple iPhone 13Certified Refurbished Grade A$719
Apple iPhone 13 MiniCertified Refurbished Grade A$529
Apple iPhone SE 3Certified Refurbished Grade A$389
Apple iPhone XSCertified Refurbished Grade A$399
Google Pixel 7New$579
Google Pixel 7 ProNew$879
Motorola G Play 2023New$169
Motorola G Power 2021Certified Refurbished Grade A$169$149
Motorola Moto G 5GCertified Refurbished Grade A$199
Motorola Moto G 5G 2023New$249
Motorola Moto G Stylus 5G 2023New$399
Motorola Moto G PureNew$159$139
NUU A15New$139$119
NUU B20 5GNew$219
NUU F4LNew$89$79
Samsung Galaxy A23 5GCertified Refurbished Grade A$299

As you can see in the table above, Tello does not carry a lot of new, high-end phones. Instead, it is firmly focused on mid-range and budget phones. It does have iPhones but you’re limited to older models like the iPhone 11 and iPhone 13 – and they’re refurbished too. 

With new phones, you have a slew of aggressively priced, mid-range Android phones in the form of the: 

  • Motorola G Play 2023 – Price: $169 (New)
  • Motorola G Power 2021 – Price: Original $169, Discounted $149 (Certified Refurbished Grade A)
  • Motorola Moto G 5G – Price: $199 (Certified Refurbished Grade A)
  • Motorola Moto G 5G 2023 – Price: $249 (New)
  • Motorola Moto G Stylus 5G 2023 – Price: $399 (New)
  • Motorola Moto G Pure – Price: Original $159, Discounted $139 (New)
  • The range of phones available on their website changes regularly

For users looking for value for money, any one of these Moto phones is going to fit the bill, with the Moto G Stylus being the most premium of the bunch. 

For slightly more high-end users, or those that favor things like advanced camera modules, go with the Pixel 7 or the Pixel 7 Pro. Neither are the latest models, that’d be the Pixel 8 and Pixel 8 Pro. Need more performance? The iPhone 13, Pixel 7 and the Pixel 7 Pro are the most potent phones Tello sells. 

What About Compatibility?

Tello Mobile CompatibilityPin

Tello stands out for its compatibility with an extensive array of unlocked devices, catering to both Android and iOS users. To ensure a seamless transition, Tello’s website features a handy IMEI checker, allowing you to quickly confirm if your device is Tello-ready.

Additionally, for those looking to continue using their current phone, Tello offers a BYOD (bring your own device) service. All you need to do is sign up to get a SIM card sent out to you.

Bottomline? If your phone can run 4G and is unlocked – or locked to T-Mobile – it’ll run on Tello’s mobile services. Tello also supports eSIM, so if you have a phone that supports eSIM, switching to Tello is even simpler. We have a dedicated guide all about how to do this, so check that out for more information.

Plans and Features

Plan TypeMinutesDataTextPrice/MonthAdditional Features
Build Your OwnCustomCustomUnlimited$5 (min.) + data costChoose any mix of minutes, data, and unlimited text
EconomyUnlimited1 GBUnlimited$9Free Hotspot & Wi-Fi Calling
ValueUnlimited2 GBUnlimited$10Free Hotspot & Wi-Fi Calling
SmartUnlimited5 GBUnlimited$14Free Hotspot & Wi-Fi Calling
UnlimitedUnlimitedUnlimitedUnlimited$25Free Hotspot & Wi-Fi Calling, International Calls to 60+ Countries
Family PlansVariesVariesUnlimited$5/line (min.)Separate lines for each family member, each with customizable plans
For Grandparents5001 GBUnlimited$8Ideal for light phone users
For Teens3005 GBUnlimited$12Moderate data and talk for everyday use
For StudentsUnlimited10 GBUnlimited$19Great for data-hungry students
For ParentsUnlimitedUnlimitedUnlimited$25Full coverage for unlimited talk, text, and data

Tello’s plans are customizable and flexible, allowing customers to choose the amount of high-speed data, talk minutes, and text messages they need. Tello offers unlimited talk and text on all plans, and customers can add data as needed. The company also offers a range of international calling options.

Pricing and Value

Tello’s plans are priced competitively, with prices starting at just $5 per month for the Economy Plan, which includes 100 minutes, unlimited texting, and no data. Tello’s Build Your Own Plan feature allows customers to create a plan that fits their needs and budget. Tello also offers free shipping on SIM card (for plans priced above $14.)

Network and Coverage

Tello operates on the T-Mobile network, which provides solid coverage across the United States. Tello’s coverage map shows 4G LTE/5G coverage in most areas, and the company offers mobile hotspot tethering on all plans.

Additional Services and Support

Tello offers a range of additional services and support options, including a referral program that rewards customers for referring friends and family. The company also provides customer support via phone, email, and chat, and has earned positive reviews for its customer service. Tello’s website provides a range of resources and information for customers, including a FAQ section and a blog with helpful tips and information.

Is Tello Highly Rated By Its Customers?

Is Tello Mobile Any GoodPin

When it comes to customer satisfaction, Tello Mobile shines with predominantly favorable feedback from its users. Here’s a closer look at what makes Tello stand out in the customer experience arena:

User Reviews and Ratings:

  • High Trustpilot Score: Tello boasts an impressive 4.6-star rating out of 5 on Trustpilot, gathered from over 10.000 reviews.
  • Customer Praise: Many users commend Tello for its cost-effective plans, solid coverage, and outstanding customer service.
  • Areas of Concern: Some users have noted challenges, such as slower data speeds and occasional hiccups while transferring their phone numbers.

Customer Support and Service:

  • Accessible Support Channels: Tello offers customer support through phone, email, and live chat, ensuring users can reach out through their preferred method.
  • Positive Service Feedback: Customers frequently highlight the support team’s friendliness, expertise, and prompt responses.
  • Self-Help Resources: Tello’s website includes a comprehensive help center with informative articles and FAQs for quick, self-guided problem-solving.

Managing Plans and Switching Ease:

  • User-Friendly Plan Management: Tello makes it straightforward to switch or renew plans. Users can manage their plans effortlessly via Tello’s website or mobile app.
  • Customization Options: The “Build Your Own Plan” feature is a significant draw, offering the flexibility to tailor plans to specific user needs.

Referral and Loyalty Incentives:

  • Rewarding Referral Program: Tello’s referral scheme rewards users with Tello Dollars for every successful referral, which can be used for future plan payments or phone purchases.
  • Perks for Loyalty: Tello values loyalty, providing regular promotions and discounts to customers who renew their plans promptly.

T-Mobile Data & Coverage For Less
Tello Mobile Plans
With some of the lowest cost plans on the market, Tello is a great fit for the right type of user
  • Custom "Build Your Own" Plans, Very Affordable, Excellent Coverage, Fast Data Speeds, No Contracts
  • Data Throttling Over 35GB
Best For: Budget Conscious, Cost-Cutting
Data Types: 2G, 3G, 4G LTE, and 5G
Runs On: T-Mobile Network

Frequently Asked Questions

Which network infrastructure does Tello Mobile utilize?

Tello Mobile is a mobile virtual network operator (MVNO) that utilizes the T-mobile network infrastructure.

Where can I purchase Tello Mobile-compatible phones?

Tello Mobile offers a variety of smartphones for purchase on their website, including the latest iPhone and Samsung models. They also offer refurbished phones at a discounted price. Customers can also bring their own device as long as it is compatible with the T-Mobile network.

How can I contact Tello Mobile customer service?

Tello Mobile provides customer support through their website’s Help Center, where customers can find answers to frequently asked questions. Customers can also contact Tello Mobile’s customer service team through email, phone, or live chat.

What are the latest customer reviews about Tello Mobile?

Tello Mobile has received positive customer reviews for its affordable pricing and flexible plans. Customers appreciate the ability to customize their plans based on their usage needs and the lack of hidden fees. However, some customers have reported issues with network coverage in certain areas.

What does the Tello Mobile coverage map indicate about service areas?

Tello Mobile’s coverage map indicates that the service is available in most areas of the United States, but there may be some areas with limited coverage. Customers can check the coverage map on Tello Mobile’s website to determine if service is available in their area.

Are the phones sold by Tello Mobile unlocked for use on other networks?

Yes, all phones sold by Tello Mobile are unlocked and can be used on other networks as long as they are compatible with the network’s technology. However, customers should verify that their phone is compatible with the network before switching.

Richard Goodwin

Richard Goodwin is a leading UK technology journalist with a focus on consumer tech trends and data security. Renowned for his insightful analysis, Richard has contributed to Sky News, BBC Radio 4, BBC Radio 2, and CNBC, making complex tech issues accessible to a broad audience.

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