To use Tello’s service, you will need to activate your Tello SIM card. Activating your Tello SIM card is a simple and this guide will show you exactly how to do it…
Activating Your Tello SIM
Activating your Tello SIM card is a straightforward process that can be completed in just a few steps. In this guide, we will walk you through the process of activating your Tello SIM card and setting up your phone services.
Installing Your SIM Card
Before you can activate your Tello SIM card, you must first install it in your phone. Follow these steps to install your Tello SIM card:
- Turn off your phone.
- Locate the SIM card slot on your phone. This is usually located on the side of your phone or under the battery cover.
- Insert the Tello SIM card into the SIM card slot with the logo side up.
- Turn on your phone.
Completing the Activation Process
Once you have installed your Tello SIM card, you can begin the activation process. Follow these steps to activate your Tello SIM card:
- Go to the My SIM section of your Tello online account.
- Fill out the necessary fields and follow the on-screen steps.
- Wait for the website to confirm that the activation process is complete. This can take up to 20 minutes.
- Once the activation process is complete, wait an additional 5 minutes before using your phone.
Porting Your Phone Number
If you want to keep your current phone number, you can port it to Tello. Follow these steps to port your phone number:
- Go to the Port-In form on your Tello online account.
- Fill out the necessary fields and submit the form.
- Wait for Tello to confirm that your phone number has been ported. This can take up from 2 minutes to 48 hours.
- Once your phone number has been ported, you can start using the service.
That’s all there is to it. Simple, right? If you hit any snags, read on because we go into more detail below about making sure your phone is setup correctly prior to activating Tello services on it.
Things To Keep In Mind
Preparing for Activation
Before activating your Tello Mobile SIM card, there are a few things that you need to do to ensure a smooth activation process. This section will guide you through the necessary steps to prepare for activation.
Checking Device Compatibility
First, it’s important to make sure that your device is compatible with Tello Mobile’s services. You can do that here and read more about Tello’s compatibility guidelines here, where we cover which phones are supported and which aren’t. Or, if you prefer you can check directly with Tello here, using this tool on its site.
Basically, if you have an unlocked 4G-capable phone, it will work on Tello’s services. If your phone is currently locked, it will not – so you’ll need to get it unlocked first.
Creating Your Tello Account
To activate your Tello Mobile SIM card, you will need to create a Tello account. You can create a Tello account by visiting Tello Mobile’s website and clicking on the “My Account” tab.
From there, you can create an account by providing your email address and creating a password.
Understanding Tello Plans
Before activating your Tello Mobile SIM card, it’s important to understand Tello Mobile’s plans.
Tello Mobile offers customizable plans that allow you to choose the amount of minutes, data, and texting that you need.
You can also choose to bring your own phone or purchase a Tello phone. Tello Mobile offers a 3-in-1 SIM card that includes a mini (2FF), micro (3FF), and nano (4FF) SIM card, so it’s compatible with most types of devices.
Frequently Asked Questions
What are the steps to activate my Tello Mobile SIM card online?
To activate your Tello Mobile SIM card online, follow these steps:
- Go to the Tello website and create an account.
- Choose the plan you want to activate and follow the prompts to complete the purchase.
- Once you receive your SIM card, insert it into your phone.
- Follow the instructions on the Tello website to activate your SIM card.
How can I contact Tello customer service for SIM activation issues?
If you have any issues with activating your Tello Mobile SIM card, you can contact Tello customer service via email at support@tello.com or by phone at 1-866-377-0294.
What should I do if my Tello eSIM is not activating?
If your Tello eSIM is not activating, try the following:
- First, check that your phone is compatible with Tello’s eSIM.
- Make sure your phone is connected to the internet.
- Restart your phone.
- Contact Tello customer service for further assistance.
Why might my Tello SIM card not be working after insertion?
If your Tello SIM card is not working after insertion, try the following:
- Make sure your phone is compatible with Tello’s network.
- Check that your phone is unlocked and not tied to another carrier.
- Ensure that your SIM card is inserted correctly.
- Contact Tello customer service for further assistance.
How do I activate the SIM signal on my Tello Mobile phone?
To activate the SIM signal on your Tello Mobile phone, follow these steps:
- Go to your phone’s settings.
- Select “Mobile Network.”
- Choose “Tello” as your network provider.
- Turn on your phone’s airplane mode and then turn it off again.
- Wait a few minutes for your phone to connect to the Tello network.
Where can I find the unlock code for my Tello Mobile SIM?
You can find the unlock code for your Tello Mobile SIM by contacting your previous carrier. They will provide you with an unlock code to use with your Tello SIM card.
