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Yet Another Reason To NEVER Buy Sony Phones…

Sony says it announced three Android upgrades for the Xperia 10 VI, but has now decided not to provide Android 17. The phone launched with Android 14 and has received Android 15 and 16. Android 17 would have been its third major upgrade.

In its official notice, Sony says the Xperia 10 VI’s storage configuration cannot provide an Android 17 experience it considers adequate. It apologised for falling short of its original announcement.

This doesn’t mean the phone stops working or becomes unsafe immediately. Sony says it will continue security updates for four years from launch, until June 2028. But the phone won’t get the Android upgrade Sony said it would.

You don’t have to pay $1,000+ for a new phone. Buying refurbished saves you, on average, 40% to 50%.

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Why Android updates matter

Major Android updates can bring new features, privacy controls, accessibility options and changes to the way the phone works. Security updates do a different job: they patch vulnerabilities in Android and the manufacturer’s software.

If you use your phone for banking, email, work and storing personal information, security support matters. And if you plan to keep a phone for several years, major OS updates help it stay current for longer.

The Xperia 10 VI will still receive security patches for now, so this isn’t a case of the phone becoming unusable tomorrow. The problem is that Sony has withdrawn a promised Android upgrade. Buyers chose the phone with one support window in mind and now have a shorter one.

Sony’s explanation leaves buyers with questions

Sony says the Xperia 10 VI’s storage configuration prevents it from delivering what it considers an adequate Android 17 experience. That may be the company’s technical judgement, but it’s a hard explanation to accept after the phone was announced with three Android upgrades.

Sony says this decision applies to the Xperia 10 VI and doesn’t affect other Xperia models. Still, it leaves a fair question: how much confidence can buyers have in a future update promise if the company can later withdraw it?

That’s a particular problem with mid-range phones. People often keep them longer to get their money’s worth. A shorter support period can make the phone a worse long-term buy, even if the hardware itself is perfectly usable.

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Refurbished alternatives with longer update commitments

You don’t need to buy a new phone to get good hardware and years of software support. These refurbished alternatives have clear update commitments and cost far less than many new mid-range phones.

Best all-round alternative: refurbished Google Pixel 9 Pro XL

The Pixel 9 Pro XL is a more premium phone than the Xperia 10 VI, with a stronger camera system, faster performance and Google’s own Android features. Google says the Pixel 9 series will receive seven years of updates from when the phones first became available through the Google Store.

Refurbished Pixel 9 Pro XL deals currently start at around $411, depending on storage and condition. That gets you a more powerful phone and a much longer stated update window.

Best Samsung alternative: refurbished Galaxy S24+

The Galaxy S24+ has a large, bright display, strong everyday performance and a versatile camera system. Samsung promised the S24 series seven generations of Android OS upgrades and seven years of security updates.

Refurbished Galaxy S24+ deals currently start at around $399. You get former flagship hardware and a long update commitment for less than the price of many new mid-range phones.

Cheapest long-support option: refurbished Google Pixel 8

If you want to spend less, the Pixel 8 is worth a look. Google’s update policy covers the Pixel 8 and newer phones for seven years from their first availability through the Google Store.

Refurbished Pixel 8 deals start at around $253. It isn’t as new or as fast as the Pixel 9 Pro XL, but it has a strong camera, clean Android software and a clear support window at a low price.

Best premium Samsung option: refurbished Galaxy S24 Ultra

The S24 Ultra is the pick if you want Samsung’s top-end display, camera system and S Pen. It has the same seven-year update commitment as the rest of the S24 range.

Refurbished Galaxy S24 Ultra deals currently start at around $592. That’s a lot of phone for the price, and far less than buying a new top-tier model at launch.

Prices and stock can change. Check the phone’s condition grade, warranty, return period and battery details before buying.

Should you stop buying Sony phones?

This story doesn’t prove that every Sony Xperia will miss an update. Sony says the decision is specific to the Xperia 10 VI. But it has withdrawn an Android upgrade that buyers were told to expect, and that makes the company’s update promises harder to trust.

If software support matters to you, a refurbished Pixel 9 Pro XL or Galaxy S24+ offers a longer stated update commitment, stronger hardware and a lower price. The Pixel 8 is another option if you want to spend as little as possible.

Sony phones can still appeal if you specifically want features like a headphone jack, expandable storage or Sony’s camera controls. But if you want to keep your next phone for years, updates matter. On this evidence, I’d think twice before relying on Sony’s advertised support window.

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