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How to Set Up Voicemail on Samsung: A Beginner’s Guide

Here’s a quick and simple guide covering how to set up voicemail on a Samsung phone – and, yes, it works for all kinds of Samsung phones too!


If you’re a first time Samsung phone user, you’re probably unfamiliar with how to set up voicemail for the first time. All phone brands do this slightly differently which makes things rather annoying when you switch brands.

Fortunately, setting up your voicemail is really easy – Samsung has made the process as painless as possible. It only take a couple of minutes, and once it’s setup correctly you can literally forget about it.

And it doesn’t matter which version of ONE UI you’re using either – voicemail on Samsung phones has worked the same for years now.

And despite what some may argue, setting up voicemail on your phone is definitely advisable too.

For one, it lets the caller know they’re contacting the right person in the event you’re unable to take the call which is always a good thing. Second, if you use your phone for business, it just comes across as more professional.

With all that out of the way, let’s now delve into how you setup voicemail on a Samsung phone…

How to Set Up Voicemail on Samsung

Before we get started, it’s important to remember that while the settings for most Samsung devices will be similar, there might be slight variations depending on the model and the software version of your phone.

Generally speaking, if you’re using a Samsung phone released in the last 10 years, the process of setting up and accessing voicemail should be exactly the same across all models.

What You’ll Need

  1. Your Samsung device
  2. A stable network connection
  3. Your voicemail password (if you’ve already set one up)
  4. Steps to Set Up Voicemail on Samsung

Step 1: Access Your Voicemail

To begin with, access your voicemail by pressing and holding the “1” key on your Samsung smartphone’s dial pad. You can also access your voicemail by dialing “*86” (without the quotes) on some networks.

Step 2: Follow the Prompts

If you’re setting up your voicemail for the first time, you’ll be guided through the process with voice prompts. Follow these prompts to set up your voicemail box.

Step 3: Set Up Your Password

As part of the setup, you’ll be asked to create a password. This will be a 4- to 7-digit number that you’ll use to access your voicemail in the future. Make sure to choose something memorable but secure. Don’t share your password with anyone.

Step 4: Record Your Greeting

You’ll also be prompted to record a greeting. This is the message that callers will hear when you’re unable to answer the phone. You can create a personalized greeting or use a pre-recorded one.

Step 5: Save Your Settings

Once you’ve finished recording your greeting and setting your password, the voice prompts will guide you through saving your settings. Follow the instructions to confirm your selections.

That’s it! Your voicemail should now be set up and ready to receive messages.

Troubleshooting Tips

If you’re having trouble setting up your voicemail, here are a few tips that might help:

  1. Check Your Network Connection: Make sure you have a strong signal. If you’re in a location with poor cell reception, you might have trouble connecting to your voicemail.
  2. Reset Your Voicemail Password: If you’ve set up your voicemail in the past but forgotten your password, you’ll need to reset it. You can do this by contacting your service provider.
  3. Update Your Phone’s Software: Sometimes, issues with voicemail can be resolved by updating your phone’s software. Check for any available updates and install them.
  4. Contact Your Service Provider: If you’re still having trouble, it may be worth contacting your service provider. They can help with troubleshooting and may need to reset your voicemail on their end.
Richard Goodwin

Richard Goodwin has been working as a tech journalist for over 10 years. He has written for Den of Geek, Fortean Times, IT PRO, PC Pro, ALPHR, and many other technology sites. He is the editor and owner of KnowYourMobile.

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