How to perform a hard reset on the Samsung Galaxy S II


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So you’ve gone and knackered your brand new Samsung Galaxy S II handset. Well done.

Fear not though, all is not lost and you can revert the device to how it was when you first switched it on – providing you didn’t drop it in the toilet.

First – Read this:

Please note that all data will be deleted from the Samsung Galaxy S II as a result of this procedure. This process may or may not delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.

First, try this:

  1. From the main home screen, tap menu
  2. Tap Settings, then Privacy
  3. Tap Factory data reset
  4. Tap Reset phone
  5. Enter your password if required, then tap Erase everything to confirm

If that doesn’t work, or if your phone is frozen:

  1. Turn the power off. If your Samsung Galaxy S II is frozen, pull the battery out and reinsert it
  2. Hold the Volume Down button
  3. Press and release the Power button
  4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
  5. Select Clear Storage by pressing the Volume Down button
  6. Press and release the Power button
  7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO

All data including third-party applications will be deleted from the Samsung Galaxy S II. Once the wipe is complete, the phone will reboot to its factory fresh state.


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