What Is BT Halo? A Beginner’s Guide…

By Michael Grothaus •  Updated: 11/24/20 •  4 min read

British Telecommunications is one of the UK’s largest at-home internet providers. Recently the communications giant has ditched it old BT Plus branding on its home internet offerings in favor of calling it BT Halo.


UPDATE: BT Launches Halo 3 & 3+

The BT Halo 3+ combines the best of fibre and mobile data with support from EE, bringing always-on connectivity and rapid speeds to your home’s WiFi network. The idea here is simple: you get an unbreakable home internet connection; you’re always connected, either via BT or EE’s network.

View Latest Prices & Deals

But is there any difference besides the name change? Yes. And here’s what you need to know.

What Is BT Halo? A Beginner’s Guide…
  • Save

What Is BT Halo?

BT Halo is now the name for a collection of internet and phone services from BT. On November 8, 2020 BT announced the new branding. BT says Halo is “the UK’s best converged broadband, mobile and phone plan – redefining connectivity in and out of the home.” Expanding on that, Pete Oliver, Managing Director of Marketing BT, said:

“We’ve designed the ultimate converged plan to meet the needs of the modern family. BT Halo really is the best of BT – it offers unlimited, reliable 5G and fibre connectivity, and a host of other great features, including dedicated tech specialists who will come to customers’ homes, aimed at taking the stress away from our customers – and allowing them to spend more time on the things they love. A bonus for those of us who spend needless hours trying to get to grips with home tech issues and wrestling with the connectivity in our homes.”

What BT Halo does is it packages together BT’s best and exclusive offering to keep you connected in your home. But there are actually two different tiers of BT Halo, appropriately name BT Halo 1 and BT Halo 2.

What Is BT Halo 1?

With BT Halo 1 subscribers get the following:

The 4G Mini Hub is powered by EE’s 4G service, and lets your devices–laptops, phones, smart speakers–connect to it for cellular 4G internet service while your home internet is down. Another plus, if your home internet goes down, and if you have a mobile plan through BT, all your mobile plans will be temporarily upgraded to unlimited data until your home internet is restored.

What Is BT Halo? A Beginner’s Guide…
  • Save

What Is BT Halo 2?

BT Halo 2 is an optional add-on to BT Halo 1. With BT Halo 2 you get everything you get with BT Halo 1 plus:

BT says its “Home Tech Experts can be booked to come to a customer’s home, with 2-hour appointment slots, 7 days a week. They are trained on a wide range of issues, including helping vulnerable customers where access to technology is more important than ever.”

How Much Does BT Halo Cost?

As with any internet home offerings, BT offers several pricing options for BT Halo. BT Halo 1 plans start at £57.99 per month. As for BT Halo 2:

  • Save

Michael Grothaus

Apple expert and novelist, Michael Grothaus has been covering tech on KnowYourMobile for the best part of 10 years. Prior to this, he worked at Apple. And before that, he was a film journalist. Michael is a published author; his book Epiphany Jones was voted as one of the best novels about Hollywood by Entertainment Weekly. Michael is also a writer at other publications including VICE and Fast Company.
Share via
Copy link
Powered by Social Snap