How to fix a frozen Sony Xperia S

User guides 14:10, 6 Jun 2012

We show you how to perform a reset on a frozen Sony Xperia S

The Sony Xperia S is a great device, but sometimes, as with all things technical, you’ll run into an issue that the device can’t sort out itself. Should this happen you’ll rue the lack of a removable battery preventing you from performing the classic ‘battery pull’ method of rebooting. But don’t despair there is a quick and easy way of forcing your device to reboot.

Note - Forcing a reboot shouldn’t affect any of your saved data or media, but it is likely to affect the progress of any app you were using when the dreaded freeze struck – so any email you were writing will be gone, as will any game progress.

If your device is frozen simply do the following to perform a reboot:

  • Grab your Sony Xperia S
  • Press and hold the ‘Power’ button and the ‘Volume Up’ button
  • Wait for around 5-10 seconds
  • Your device should then vibrate and reboot (hopefully) rectifying the teething troubles you were having!

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