Setting up email

Alistair Warmington

The X820 comes fully equipped to send and receive email

Receive email alerts on your phone and send your own by synchronising your X820 with any POP3 email account

The Samsung X820 comes fully equipped to send and receive email using POP3 technology.

POP3 technology has been adopted by a large number of email providers and a few of the free providers offer it too. It works by letting users connect to their email systems remotely, so you will need to check with your email provider to determine whether or not they provide POP3 access.

Currently, Gmail is the most prominent free provider of POP3 email – Hotmail users may have to upgrade to a subscription to get at the service. At the time of writing, Yahoo Mail users can also activate POP3 as part of the free service, although that may be subject to change.

If you’re using a webhosting package with mail forwarding, you’re almost guaranteed to have POP3. If you’re using an office email system and want remote access to your mail, you’ll need to contact your IT department and ask if the system is configured for POP3.

Before you can start accessing email, you will need to ensure that your internet connection is set up so you can access the web using GPRS/EDGE. Check out our Internet setup guide for information on how to do this.

When that is done, you’ll need to find out a few bits of information before you start the email setup process. This can often be found in the Settings section on your email account, but if in doubt, get in contact with your email provider or IT department.

Here’s what you’ll need:

Email address – your usual email address

User ID – This is usually the part before the ‘@’ in your email address, although it does vary between providers; check the settings page of your email account or ask your provider if you’re unsure.

Password – your usual email password

SMTP (outgoing) server – If it's not in the table below, your email provider will be able to supply this and you'll usually find their details on their website.

SMTP port – If it's not in the table below, your email provider will be able to supply this and you'll usually find their details on their website.

POP3 (incoming) server – If it's not in the table below, your email provider will be able to supply this and you'll usually find their details on their website.

POP3 (incoming) port - If it's not in the table below, your email provider will be able to supply this and you'll usually find their details on their website. When really struggling, try ‘995’.

Enter this information as follows:

From standby, press Menu to enter the main menu.
Highlight ‘Messages’ and press Select (Figure 1).
Scroll down to the fifth item, called ‘Settings’, and press Select (Figure 2).
Choose ‘Emails’ and press Select (Figure 3).
Now highlight ‘Email accounts’ (Figure 4) and press Select. Choose ‘Account settings’ (Figure 5) and press Select.
By default, all the items in the Account settings will be blank so press Select to set up your first email account in the ‘Account 1’ slot.
You start with the ‘Account name’ text box highlighted. Enter a name for your account such as ‘Gmail’. Press Down on the direction pad to continue (Figure 6).
Under ‘User name’, enter your own name, then press Down on the direction pad.
Highlight ‘Email address’ and enter your full email address. Press Down on the direction pad.
You should now have reached ‘SMTP server’ settings (Figure 7). Enter the SMTP (outgoing) server address, or if you don’t want to send emails from your phone, you can leave this blank. Press Down on the direction pad to continue.
Unless you have skipped the last part, enter the SMTP port number and Down on the direction pad (Figure 8).
Ensure POP3 is shown in the ‘Protocol type’ box. If not scroll Left or Right until it appears.
Scroll down to highlight ‘POP3 server’ and enter your POP3 (incoming) server address. Press Down on the direction pad to continue.
Enter the POP3 port number.
Now you need to enter your ‘User ID’. Highlight it and enter the User ID required by your email account. Press Down on the direction pad when you’ve finished.
Enter your email password then press Down on the direction pad.
If you are required to use SMTP authentication, press the ‘i’ button in the centre of direction pad to mark the check box.
Scroll down to ‘Secure connection’. If your email provider needs a secure connection (sometimes called SSL) press right or left to ensure it is set to ‘On’.
Now press Save to store your new email profile (Figure 9).

You will now be able to send and receive emails from your X820 handset. Press Back until you reach the ‘Messages’ menu, highlight ‘My messages’ and press Select. Choose ‘Email inbox’ and then press Select. To begin connection with your POP3 server, choose the account name you have just finished setting up (we called it Gmail), then press Select followed by Yes to begin synchronisation.

To be taken to our Internet Settings page click here