How To Fix A Dead iPhone
Trying to resuscitate your iPhone? Here’s the first steps to bringing it back to life
“It’s dead! It’s f***ing DEAD!” Yes. It really does suck when your expensive box of tricks, otherwise known as an iPhone, is broken, on the fritz or has just been involved in some kind of accident.
But is it really dead?
That depends on what’s happened, really. If a train has run over it then, yes, it’s probably very, very dead. For everything else, however, there’s often a solution or fix for bringing a dead (or damaged) iPhone back to life – and thankfully none of them involve Indian burial grounds in Maine.
Here’s a selection of things to try when your iPhone won’t turn on:
If you see a red, empty battery icon it means your iPhone will not be able to reboot until there is a certain amount of charge in the battery. Plug the iPhone into a high-powered USB source such as the mains charger or one of the main USB ports on a computer in order to give the battery enough life to boot itself back into contention.
If you see the red section of the battery image flash three times and then the screen goes black, it means the iPhone is not receiving enough power to charge. This can happen with PCs and non-Apple chargers. If it does, find your Apple charger and plug that sucker into a wall plug. Give it 10 minutes or so... and everything should be OK.
To reboot or restart your iPhone press and hold down the Sleep/Wake button on the top until the red slider appears. Slide it across to turn it off. Repeat the process to turn the phone back on.
If the iPhone is frozen and can't be restarted in the normal way do the following.
Press and hold the Sleep/Wake button and the Home button simultaneously for at least 10 seconds. The red slider may appear and the screen may dim but don't release the two buttons until the Apple logo appears.
If your phone has a bug or a glitch, one of the best ways to get rid of it – without losing all of your data – is to perform a reset. Here's how it's done:
Click on Settings > General > Reset All Settings. This will reset all the settings to the factory defaults. None of the data or content on the iPhone will be deleted.
4. Back up and Restore
If all else fails, you will need to back up and Restore your iPhone.
First make sure you have upgraded to the latest version of iTunes. Then connect your iPhone to your computer and select it when it appears under Devices in iTunes. If you haven't performed a Sync recently do so now to make sure all your contacts, photos and videos are in sync.
Click on the Summary tab and then click Restore. If you haven't already backed up your iPhone you will be prompted to do so now. This will back up all the settings on your iPhone. At the next prompt click on Restore. If you have completed all the steps above you need not worry about your data and settings.
Wait until your iPhone completes the restore process and returns to the Home screen.
5. To The Apple Store
If none of this has worked so far, you could be lumped with a fully dead iPhone. The next step is to take it to the Apple Store and ask some of the geniuses what is wrong with it. They should be able to give you a proper diagnosis. And if you handset is still in warranty, who knows, you could leave the store with a brand new handset.