How to get a refund on iPad Mini apps and games

User guides 14:12, 2 Jan 2013

We show you how to get a refund on iPad Mini apps and games bought inside Apple's iTunes & App Store

Bought an application or game that you’re not impressed with? Perhaps it wasn’t what you thought, or maybe it’s just not your cup of tea? Either way, it doesn’t matter: you can get a refund if you’re not satisfied.

And the best part is that it’s pretty simple to do as well.

Follow the steps below to get your money back after purchasing a dud application or game:

  • First, open iTunes and select the iTunes Store link in the left-hand column
  • Near the top right corner, click the arrow next to your user name (email address) and then select Account
  • About half way down the screen, click the Purchase History button
  • In the bottom portion of the screen, you will see your App Store purchase history -- click the Report a Problem button
  • Locate the iTunes invoice with the application you would like a refund for, and click the Report a Problem link
  • Fill out the form that follows and be sure to be as detailed as possible -- when finished, click Next
  • If your reason for requesting a refund is valid, Apple should respond within a few days and process your refund within a week. Remember to not abuse this process -- when Apple refunds your money, the developer's commission is lost as well.


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